January town Hall Meeting & Belonging Action Lab Recap

Thank you to everyone who joined us for the Indigo Town Hall & Belonging Action Lab. Your presence, questions, and thoughtful participation are what continue to shape Indigo into more than a neighborhood — a place where front porches turn into conversations and neighbors become collaborators.

The evening included developer updates, community life announcements, governance reminders, and an interactive Belonging Action Lab focused on how we continue building a place where residents feel seen, heard, and connected.

Below is a recap of information shared as well as answers to posed questions received during the meeting.

  • Standard 2026 Monthly Assessment is $148 and covers community maintenance and operation, administrative, community governance, compliance oversight, and reserve capital. 
  • Community internet infrastructure of $53
  • Special 2026 Monthly Cottage Assessment is $70 and covers landscape maintenance, water/irrigation, exterior maintenance, and reserve capital.
  • Special 2026 Monthly Townhome Assessment is $255 and covers landscape maintenance, water/irrigation, exterior maintenance, and reserve capital.

*Special assessments are in addition to the standard assessment and community internet infrastructure fee.

 

Indigo assessments vs other Richmond communities

The difference in assessments is largely due to the smaller number of homes in Indigo sharing the overall cost of maintaining community amenities and infrastructure. With fewer households contributing to fixed operational and maintenance expenses, the per-home assessment may be higher compared to larger communities.

Phase 1 Construction

Progression in this phase of construction, including mews construction and lighting will follow this process:

1) hardscape will be completed first (in bidding process)

2) lighting installed

3) planting

 

Sidewalk Cleanliness 

As construction activity decreases and turf becomes fully established, the amount of dirt and debris on sidewalks should naturally lessen. In the meantime, builders are responsible for maintaining clean and safe sidewalks adjacent to their construction sites, and they are expected to keep those areas clear of mud and debris throughout the building process.

We appreciate your patience during this active season of growth — it’s part of the rhythm of building something lasting.

As new clubs are formed, announcements will be shared through the Indigo e-blast and posted on the resident website so neighbors can easily join and participate. If you’re interested in starting a club, you can find the simple steps to get started

 

Currently, there are no plans to establish an official online community platform; however, residents are always welcome to connect informally through platforms of their choice.

 

Community events are scheduled throughout the year, and we encourage everyone to check the resident calendar regularly for updates. 

Landscaping in completed residential areas is maintained in partnership with our landscaping team, with practices aligned to Indigo’s long-term sustainability goals. This includes prioritizing organic treatments over harsh chemicals to promote healthier green spaces over time. Entrance enhancements and overall curb appeal continue to be reviewed as part of ongoing maintenance and future improvements as the community matures.

Lighting improvements throughout the community — including entrances, signage, cottage areas, and parking lots — are under review as part of ongoing development and safety planning. Installation will occur in phases as construction progresses.

 

Thoughtful lighting enhances both safety and atmosphere — supporting walkability while reinforcing Indigo’s character after dusk.

 

A stoplight will be installed this summer; the monuments should be lit within the next 60 days.

 

There are streetlights along Loam Lane. Meristem is currently attempting to get CenterPoint Energy to install the originally planned lights on Loam Lane between Harlem and Mercantile. There is currently no projected timeline.

 

Lamps for parking lot behind 3233 Loam Ln —  These lamps will be installed along with the section one mews lighting.

We understand the recent mailbox removal was unsettling; however, it was not the result of a broader community security breach. This incident is still under investigation, and the community developers will provide an update when possible.

 

Mailbox Locks   

The master key is controlled solely by the United States Postal Service (USPS). Meristem does not have access to or authority over the master key. Based on the information available to us, there is no indication that any outside parties have had access to individual mailbox keys.

 

If you would like to request a lock change or new individual mailbox keys, you may contact the USPS directly to inquire about the process and associated requirements.

Indigo’s streets are public roadways, and street parking is permitted to provide convenient access for residents and guests. Traffic flow and safety are monitored, especially along main routes such as Loam Lane.

 

Damaged Street Signs 

Street signs in the community have been replaced three times to date due to construction-related damage. As major homebuilding activity slows, Meristem will complete repairs and replacements to ensure signage is fully restored and maintained moving forward.

 

Community Gates

There are no plans for the community to become gated.

Indigo coordinates with MUD 251 to conduct routine fire hydrant flushing to maintain consistent water pressure, particularly in areas with active construction. Flushing frequency is adjusted as needed to support system performance.

Residents experiencing mineral deposits or water quality concerns are encouraged to contact Si Environmental directly for assistance.

We’ve received questions about insects, rodents, and coyotes within the community. At this time, it is not our expectation to conduct broad-spectrum insecticide spraying throughout the neighborhood, as these treatments can have unintended health impacts on people, pets, and the environment. In the event of significant public health concern, the county would be responsible for stepping in to address it.

 

Professional pest control services are contracted to routinely treat and monitor buildings that remain under developer control. Residents are also encouraged to do their part by keeping trash secured, maintaining clean yards, and eliminating conditions that may attract rodents — a proactive, community-wide effort is the most effective approach.

 

Regarding coyotes, they currently inhabit adjacent undeveloped property and are a natural part of the local ecosystem. While sightings can be concerning, we encourage residents to remain vigilant with small pets, especially during twilight hours. As development continues, it is expected that wildlife activity within the neighborhood will decrease over time.

Belonging Action Lab: "How might we...?"

The Belonging Action Lab invited residents to reflect on how we continue strengthening connection, communication, and shared responsibility within Indigo. Your input helps shape priorities moving forward.

Thank you again to everyone who attended, asked questions, and contributed ideas. Transparency, partnership, and long-term sustainability remain central to Indigo’s development.

If you were unable to attend and have additional questions, please reach out to the Community Life team.

Here’s to continuing to build Indigo — together. One conversation, one improvement, and one shared moment at a time.

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